Privacy Policy
Last updated: 2026
1. Information We Collect
We collect the information you provide when creating an account or placing an order: name, shipping address, email, phone number, and order history. We also collect basic analytics data (page views, device, referrer) to improve the Site.
2. How We Use Information
- Process and fulfill orders
- Send order, shipping, and account notifications
- Provide customer support
- Send optional marketing emails or SMS (only with consent)
- Detect, prevent, and respond to fraud or security issues
- Comply with legal obligations
3. Payment Data
Payment information is processed by PCI-compliant third-party providers. We do not store full credit card numbers on our servers.
4. Sharing
We share data only with service providers necessary to operate the Site (shipping carriers, payment processors, email/SMS providers, analytics). We do not sell your personal information.
5. Cookies
We use cookies and local storage to remember age verification, keep you logged in, maintain cart state, and measure traffic. You may disable cookies in your browser; some features may not work.
6. Data Retention
We retain order and account data for as long as needed to provide services and comply with tax, accounting, and legal requirements.
7. Your Rights
You may request access, correction, or deletion of your personal data by emailing support@aresresearchlab.com. California residents have additional rights under the CCPA; EU/UK residents have rights under the GDPR.
8. Marketing Preferences
Every marketing email contains an unsubscribe link. SMS recipients may reply STOP at any time. See your account preferences to manage subscriptions.
9. Security
We use industry-standard encryption (HTTPS/TLS) and access controls. No system is 100% secure; report concerns to support@aresresearchlab.com.
10. Children
The Site is restricted to users 21 and older. We do not knowingly collect data from minors.
11. SMS Communications
By providing your phone number and opting in, you consent to receive recurring automated marketing and informational text messages from Ares Collective LLC. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP. You may obtain assistance by replying HELP. See our SMS Terms for additional information.
12. Changes
We may update this policy. Material changes will be posted on this page with a new "Last updated" date.